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This article describes the requirements and limitations of using Microsoft Teams in a virtualized environment. Virtual Desktop Infrastructure VDI is virtualization technology that hosts a desktop operating system and applications on a centralized server in a data center.
This enables a complete, and personalized, desktop experience for users with a fully secured and compliant centralized source. Teams in a virtualized environment supports chat and collaboration. And with the Azure Virtual Desktop, Citrix, and VMware platforms, calling and meeting functionality is also supported.
Teams also supports multiple configurations in virtual environments. These include VDI, dedicated, shared, persistent, and non-persistent modes. Features are in continuous development and are added on a regular basis, and functionality will expand over time. Using Teams in a virtualized environment might be somewhat different from using Teams in a non-virtualized environment. For example, some advanced features might not be available in a virtualized environment, and video resolution might differ.
The Teams desktop app was validated with leading virtualization solution providers. With multiple market providers, we recommend that you consult your virtualization solution provider to ensure that you meet the minimum requirements.
Review the information in this section to ensure that you meet all requirements for proper functionality. You can download the latest version of Citrix Virtual Apps and Desktops at the Citrix downloads site.
You'll need to sign in first. For the latest server and client requirements, see the Optimization for Microsoft Teams article on the Citrix website. VMware Horizon is a modern platform for secure delivery of virtual desktops and apps across the hybrid cloud. To offer a great end-user experience, VMware Horizon provides media optimization for Teams. This optimization improves overall productivity across virtual desktops and apps, and enhances user experience when calling and meeting using Teams.
The required media optimization components are part of the Horizon Agent and Horizon Client by default and there's no need to install any additional plug-in to use the optimization feature for Teams. To get the latest requirements and instructions on how to configure media optimization for Teams, see the Configuring Media Optimization for Microsoft Teams article on the VMware website.
Deciding on which approach to use depends on whether you use a persistent or non-persistent setup and the associated functionality needs of your organization. For a dedicated persistent setup, both per-machine and per-user installation will work. However, for a non-persistent setup, Teams requires a per-machine installation in order to work efficiently. See the Non-persistent setup section. With per-machine installation, automatic updates are disabled.
This means that to update the Teams app, you must uninstall the current version to update to a newer version. With per-user installation, automatic updates are enabled. Keep the Teams desktop app in your VDI environment up to date. Teams desktop app versions with release dates that are more than 90 days older than the current version's release date aren't supported.
Unsupported Teams desktop app versions show a blocking page to users and request that they update their app. For most VDI deployments, we recommend you deploy Teams using per-machine installation. To update to the latest Teams version, start with the uninstall procedure followed by latest Teams version deployment.
For Teams AV optimization in VDI environments to work properly, the thin-client device must have access to the internet. If internet access isn't available at the thin-client device, optimization startup won't be successful. This means that the user is in a non-optimized media state. In a dedicated persistent setup, users' local operating system changes are retained after users log off.
For persistent setup, Teams supports both per-user and per-machine installation. In a non-persistent setup, users' local operating system changes are not retained after users log off. Such setups are commonly shared multi-user sessions. VM configuration varies based on the number of users and available physical server resources. Watch the following session to learn about the benefits of the Windows Desktop Client, how to plan for it and how to deploy it: Teams Windows Desktop Client.
Bulk deployments are useful because users don't need to download and install the Teams client manually. Rather, Teams will be deployed to computers and then auto-launch the first time users sign into a computer. We recommend that you deploy the package to computers rather than a specific user.
By targeting computers, all new users of those computers will benefit from this deployment. Teams can also be distributed to your organization as part of Microsoft Apps for enterprise.
Download the MSI that you want to install on computers in your organization. The x86 architecture bit or bit Teams supports is independent of other Office apps installed on a computer.
If you have bit computers, we recommend installing the bit Teams MSI even if the computer is running a bit version of Office. Install the bit version of Teams only on bit operating systems. If you try to install the bit version of Teams on a bit operating system, the installation won't be successful and you won't receive an error message.
MSI files can't be used to deploy updates. The Teams client will auto-update when it detects a new version is available from the service. To re-deploy the latest installer, use the process of redeploying MSI described below. If you deploy an older version of the MSI file, the client will auto-update except in VDI environments when possible for the user. If a very old version gets deployed, the MSI will trigger an app update before the user is able to use Teams.
We don't recommended that you change the default install locations as this could break the update flow. Having too old a version will eventually block users from accessing the service.
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